Shipping policy

Shipping Policy

We carefully schedule shipments to help your fresh edible flowers arrive on time and in the best possible condition. Please review the information below before placing your order.

Shipping Days & Order Cutoff

We ship orders Monday, Tuesday and Wednesday only.

Orders placed after Wednesday at 9:00 AM will ship the following week.

Orders placed Thursday through Sunday will ship Monday morning.

Shipping earlier in the week helps prevent packages from being delayed in transit over the weekend and helps protect freshness.

Event / Delivery Date

Before adding a product to your cart, please select the date you need the flowers for using the Event / Delivery Date field.

This helps us plan the best shipping date for your order.

If you need flowers for a morning event, we recommend selecting the day before your event so the flowers have time to arrive and be ready.

Order Processing Time

All orders are processed within 1–2 business days.

Shipping transit times vary by location and shipping method selected at checkout.

Processing time is separate from shipping transit time.

Pre-Orders

Yes, pre-orders are available.

You can place an order in advance and select the date you need the flowers for before adding the product to your cart. We will schedule shipping based on the selected date and follow up if confirmation is needed.

General Shipping Guidance

If your event is on Thursday, we typically ship on Monday.

If your event is on Friday or Saturday, we typically ship on Wednesday.

These timelines help ensure your flowers arrive fresh and on time.

Ontario & Quebec Shipping

For orders shipping within Ontario and Quebec, we ship Monday through Wednesday only.

This schedule helps avoid weekend delays and carrier holds that can affect perishable items.

Canada-Wide Shipping

For Canada-wide orders, we generally ship Monday and Tuesday only due to typical 48–72 hour transit times.

Local Pickup / Local Delivery

Local pickup or local delivery options may be available at checkout depending on your location and selected products.

Important Shipping Notes for Perishable Items

Delivery dates are not guaranteed, as carrier delays and weather conditions are beyond our control.

We are not responsible for delays caused by shipping carriers once an order has been dispatched.

Orders delayed due to incorrect addresses or unavailable recipients are not eligible for refunds.

For return eligibility and order issues, please refer to our Refund & Return Policy.